QCell Sierra Leone has officially opened a new Customer Care Shop at Kambia 2 Check Point, strengthening its effort to bring telecom and mobile money services closer to communities across the country.
The opening ceremony in Kambia attracted community leaders, local authorities, security personnel, traders, youth groups, and residents, who turned out to witness the commissioning of the new outlet. The event included engagement sessions, product education, and direct interaction between QCell officials and members of the public.
QCell representatives said the new customer care shop will serve as a one-stop centre for SIM registration, customer support, mobile services, and QMoney transactions. The company said the outlet will help improve service delivery in the district and reduce the need for customers to travel long distances to access support.
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Speaking at the ceremony, a QCell spokesperson said the opening reflects the company’s commitment to customer satisfaction and financial inclusion. The spokesperson added that QCell is proud to extend fast, safe, and convenient telecom and mobile money services to residents of Kambia.
The programme also featured a QMoney sensitisation session, where customers were educated on how to use the mobile money service for secure transfers, bill payments, and daily transactions. Residents were encouraged to dial *323# to access QMoney services.
Community leaders welcomed the development, describing it as a timely boost to communication, local business activity, and access to digital financial services in Kambia.
With the new shop at Kambia 2 Check Point, QCell says it will continue expanding its nationwide presence as part of its mission to “Expand Your World” by connecting people, businesses, and communities through reliable communication and digital solutions
